Our Service

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-- Presale service:
1. Response questions in 24 hours.
2. Market research and forecast for the client.
3. Provide unique and professional solutions based on customer requirements.
4. Data sheet and sample offer.
5. Other services, such as special packing design, factory visit, etc.

-- Sale service:

1.Follow-up report in the production.
2.Quality test report for each order.
3.Photos and videos according to the customer's requirement
4.Free spare parts.

-- After-sales service:

1.Maintenance and update for life.
2.The period of response to the complaint does not exceed 24 hours; Maintenance guide and problem solution in 48 hours.
3.Customer satisfaction monitoring report.
4.Complete set of documents without charge, which includes installation guide, software operation manual, easy maintenance manual and control system software CD, etc.
5.Special service for large projects, such as stadiums, exhibitions, plazas, etc.